with servicing the Dandy for the big trip all mechanics being greased, inspected , or replacing as we knew the Dampener was broke so spoke to Indespension , they reply was" oh yes we have it in our catalogue but never stock it" " WHAT! sorry am I speaking to the Indesepension people and according to your catalogue you stock it " "erm! yes and erm!no you need Alko they have it " then proceeded to give me the Alko part number so bemused I checked out my local Alko dealer and spoke to them , spoke to a nice helpful lady and went to the place the next day caravan and motorhome place anyway in we go and asked this very unhelpful man and showed him the part " he measured up the ones that they stock (all of 4 types) it is the first time that I have seen someone choke on their words " it's for a trailer tent " well I did see red and stated with pride " NO IT'S FROM A DANDY and next time you serve a customer try not to look down your nose at them" he then sent us to a trailer chappie very helpful but no so phoned at RIVA IAN when I explained the saga he said he will contact Indespension and they will contact us today something I thought was so simple but nope so now answering every phone call I have gone through 5 surveys, in the running for an i pad
5 posters
Dampener or no dampner
Caz1960- Posts : 1716
Join date : 2011-09-04
Age : 64
Location : Cardigan west wales
- Post n°1
Dampener or no dampner
jake001- Posts : 340
Join date : 2012-03-10
Age : 77
Location : Warrington
- Post n°2
Re: Dampener or no dampner
Tow Itch- Dandy Expert
- Posts : 3186
Join date : 2011-06-20
Location : Leigh Gtr Manchester
- Post n°3
Re: Dampener or no dampner
As it's a gas strut you might try the usual suspects for gas struts. If it's got special ends will they unscrew?
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Must be half a dozen suppliers. Who did you use for the replacement side struts?
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Must be half a dozen suppliers. Who did you use for the replacement side struts?
Caz1960- Posts : 1716
Join date : 2011-09-04
Age : 64
Location : Cardigan west wales
- Post n°4
Re: Dampener or no dampner
thanks for that Ian said there was 2 left in the country and tracing were they are if not he will undo the hitch on one of his trailers and send that one
as for the side gas strut i went to the scrappy's and got them off a Rover well a few of them ...
as for the side gas strut i went to the scrappy's and got them off a Rover well a few of them ...
Caz1960- Posts : 1716
Join date : 2011-09-04
Age : 64
Location : Cardigan west wales
- Post n°5
Re: Dampener or no dampner
jake001 wrote:[You must be registered and logged in to see this link.]
the one you want is the 90S fitting I think
phoned the chappie and so helpful and now I am awaiting the arrival of the new dampener and touch wood ( hugging a big oak tree at the mo ) its the right one
But I will say Hats off to IAN at Riva he worked hard to find one even willing to take off one from his trailers if there was no joy Ian I am his fan
Helen- Dandy Owner
- Posts : 6837
Join date : 2011-06-12
- Post n°6
Re: Dampener or no dampner
Congratulations Caz, let us know if it fits then we can use the details for future reference
Caz1960- Posts : 1716
Join date : 2011-09-04
Age : 64
Location : Cardigan west wales
- Post n°7
Re: Dampener or no dampner
the Dampener arrived to day the black body bit is longer than the original so not to sure if that is ok the same size but the pushy in bit is shorter it has come from AL KO and same part number fingers crossed it doesn't make a difference I will photo it tomorrow and show you all what I am talking about
Caz1960- Posts : 1716
Join date : 2011-09-04
Age : 64
Location : Cardigan west wales
- Post n°8
Re: Dampener or no dampner
these are the picture from Alko same part number as the old one
the top dampener is the old one from the Dandy the body is smaller
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as you can see there is an sticky out bit on the new one
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all fitted now with no problems or alterations just have to test it now but anything would be better than one that does not work
just been told " in using the original rear bolt and ordinary nylock nut was too deep so a stainless steal one was shallower "
the top dampener is the old one from the Dandy the body is smaller
[You must be registered and logged in to see this link.]
as you can see there is an sticky out bit on the new one
[You must be registered and logged in to see this link.]
all fitted now with no problems or alterations just have to test it now but anything would be better than one that does not work
just been told " in using the original rear bolt and ordinary nylock nut was too deep so a stainless steal one was shallower "
Phoenix- Dandy Expert
- Posts : 1435
Join date : 2011-09-07
Location : South Norfolk.
- Post n°9
Re: Dampener or no dampner
The sticky out bit is called a bush, an offset one in your case Caz nos.
Glad you got it sorted.
Glad you got it sorted.
Caz1960- Posts : 1716
Join date : 2011-09-04
Age : 64
Location : Cardigan west wales
- Post n°10
Re: Dampener or no dampner
Phoenix wrote:The sticky out bit is called a bush, an offset one in your case Caz nos.
Glad you got it sorted.
going to test tomorrow anything is better than the snatching
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